The Solution

The client had already done much in the way of reducing manufacturing costs on a per-aircraft basis by optimizing labor spend and manufacturing processes. To achieve further substantive cost reductions, they needed to reduce Bill of Materials (BOM) costs by sitting down with suppliers and renegotiating existing contracts from a position of greater leverage than they had in the past when they were a start-up operation.

 Solution 1 – Storytelling
We knew our client had a long history; growing from a small manufacturer to a major player in its market. However, as with many growing organizations, deals made in start-up stood to jeopardize future success. In direct negotiations with key suppliers, we wanted to reveal honestly how our client conducted business in the past, how it has scaled operations over time to meet rising demand, and where it saw itself after advantageous mediation with suppliers.

As part of that story, we also detailed the client’s pain points with the current supply agreements. Our approach was never confrontation, but rather, we aimed to promote an environment of transparency between partners for greater depth of understanding of a changing situation.

Solução 2 - Objetividade
== Simplificando, a introdução de um terceiro para as negociações de oferta proprietária em larga escala altera a dinâmica de negociação para melhor. Em vez de ambas as partes, as ofertas de voleio que refletem apenas seus respectivos interesses, um mediador ajuda a aliviar as tensões, concentrando a discussão em números e objetividade, em vez de emoção. Com os recursos disponíveis, ambas as partes entenderam como as mudanças nos termos comerciais afetaram fatores como custo por componente, bem como as estruturas de novos contratos abrindo novos canais de receita para todos os envolvidos. Outro aspecto indispensável das negociações diretas envolveu os aspectos da exibição do relacionamento atual, onde o cliente criou pontos problemáticos para seus fornecedores. Onde os processos podem ser mais apertados? Como as operações de fabricação podem complementar o gerenciamento da cadeia de suprimentos em vez de impedi-lo? Embora tivéssemos uma responsabilidade fiduciária de representar os interesses de nossos clientes; A negociação para benefícios coletivos fortalece o vínculo entre ambas as partes, um resultado significativamente econômico. Os regulamentos sobre a fabricação de aeronaves exigiam que os fabricantes aderissem às especificações de construção certificadas, cobrando taxas consideráveis ​​para trocar de parte com outras pessoas, sem mencionar o longo processo de recertificação. Portanto, era do melhor interesse de nosso cliente resolver problemas com seus fornecedores e reavaliar suas deficiências em vez de simplesmente se afastar da mesa e encontrar um novo fornecedor. Além disso, as fortes relações de fornecedores abriram a possibilidade de receber melhores negócios no futuro.

Our team was able to bring a clean perspective, powered by predictive models and data analytics showing how different scenarios would impact pricing and drive down BOM costs for our client while generating significantly increased revenue streams for suppliers. With those resources available, both parties understood how shifts in commercial terms affected factors like cost per component, as well as new agreement structures opening new channels of revenue for everyone involved.

Solution 3 – Strengthening Supplier Relations
Another indispensable aspect of direct negotiations involved airing aspects of the current relationship where the client created pain points for its suppliers. Where could processes be tighter? How could manufacturing operations complement supply chain management rather than hinder it?

A healthy customer-supplier relationship requires a bilateral exchange of ideas for improvement. Although we had a fiduciary responsibility to represent our client’s interests; negotiating for collective benefits strengthens the bond between both parties, itself a significantly cost-effective result. Regulations over aircraft manufacturing required manufacturers to adhere to certified build specifications, charging considerable fees to switch out parts with others, not to mention the long recertification process. Therefore, it was in our client’s best interest to resolve issues with its suppliers and reevaluate its shortcomings instead of simply walking away from the table and finding a new supplier. Moreover, strong supplier relations opened up the possibility of receiving better deals in the future.

Para os fornecedores de nossos clientes, as vantagens de uma parceria robusta eram óbvias: mudanças nos processos do fabricante para misturar mais colaborativamente com os fornecedores economizados tempo e dinheiro. Relacionamentos